Recently, SONY's Playstation Gaming Network had been hacked into causing multiple problems for consumers and on-line gamers. After being taken offline since April 20, SONY restored its popular PlayStation network amid continued questions of user privacy and security.
After watching the video, in a 2 paragraph response (a minimum of 5 sentences for each paragraph), answer the following questions. In paragraph # 1, summarize the video in 5 main points and explain each. Which one of the main points do you feel is the going to be the most important issue for SONY to overcome? Why? Be specific with your thoughts. In paragraph # 2, discuss the overall consumers opinions about this public relations nightmare for SONY. How do you or your friends feel about it? Do you personally think SONY can overcome this? Why or why not? In your opinion, what is the most important step they can take to restore consumer confidence? Be specific with your thoughts.
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